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Last Updated on: 7th June 2024, 04:40 am

“My PhD Advisor is ignoring me!” I hear this type of statement surprisingly often from students and clients. While sometimes it’s just a case of nerves on the part of the student, there are times when someone’s PhD advisor really is ignoring them.

In this post I will try to explain why your advisor might be ignoring you and possible actions that you can take.


What to Do if Your PhD Advisor Is Ignoring You

  1. Understand university policy
  2. Write your Chair
  3. Set up a phone call
  4. Complain
  5. Ask for a new committee member

Jump to the Action Steps here.


Why is my PhD Advisor Ignoring Me?

Why do advisors ignore their students? Some simply feel that doctoral work should be an independent process–and that’s not necessarily a bad thing. Others may be underpaid and overloaded with work. In rare cases some may actually be negligent. Either way, you’ll want to do something about it. But first let’s explore the possible reasons why your PhD advisor might be ignoring you.

Nervous tension

Is your PhD advisor actually ignoring you? It does happen, but if you’ve been living off of coffee and instant noodles and staring at your computer screen 23 hours a day for the past week, it may be worth evaluating if your perception is accurate.

The dissertation writing process can be enormously stressful. Sometimes, a student working late will discover a critical problem with their paper and email their advisor about it at 10 pm. 

They’ll wake up at 6:30 am to start work again and check their email, but there’s no response. They have breakfast and check again at 7:15. By 8 am, they’ve checked their email four times, each with increasing anxiety about the lack of response. 

woman worryingly checking her phone in her home kitchen

Meanwhile, the professor is maintaining a healthy work-life balance by not checking his or her email outside of working hours. Depending on how many students a professor is advising and how many other responsibilities they have, they may not even get back to you within 24 hours. 

It’s a good idea to check in with your advisor when you start working together about what sort of response times you can expect, and how they prefer to communicate.

Perhaps email works best for them, or maybe they prefer to schedule a phone call. Maybe Wednesday afternoons are a particularly good time to be in touch. The more you can communicate with them about what works best, the better relationship you will have.

A culture of less support

Many doctoral students go through what I call the  “go wander in the woods and see what you find” model. See my post on this topic. Basically you are left on your own to find what you need to complete your study. While this can be overwhelming, it’s also incredibly rewarding to know that you did it almost all by yourself. 

woman in a grey turtleneck sweater studying in a library

Becoming a scholar capable of independent thought and research is part of the purpose of the dissertation requirement, so you may receive less support than you’re used to simply as a natural part of the process. Professors may expect you to be capable of handling many aspects of the process on your own.

However, you shouldn’t be left totally in the dark. You have a PhD advisor for a reason–because you need support designing your study, settling on your methodology, and refining your research questions. There is a difference between hand-holding and providing critical support, and a good advisor will understand this and be available for your needs, within reason.

Lower salaries

An additional factor to consider is how institutions pay advisors. At many schools, faculty are part time/adjuncts. This is very cost efficient for the school as minimal benefits are paid and tenure is not part of the equation. 

Under this scenario your advisor may be getting paid something in the neighborhood of $100 a month to work with you. This number may seem very low based upon your tuition dollars but it is very close to actual figures at several institutions (this could explain some of the turnover that you see among faculty).

With numbers like these, faculty may ration their availability to match compensation levels. I have never heard this stated overtly but in an economically rational world it would be easy to see this happen. Regardless of whether it is benign neglect or rational economic behavior, the end result is you waiting for responses.

What You Can Do if Your PhD Advisor is Ignoring You

blonde woman explaining something to her student

If you find yourself in a situation where you are feeling neglected or that your submissions seem to have fallen into an abyss, there are some things that you can do. Don’t escalate to the last option immediately; there could be a legitimate reason for a delay and you don’t want to burn any bridges unnecessarily. 

Here are the steps you can take if your PhD advisor is ignoring you.

1. Understand university policy and gently hold people to it

Before you start contacting people, I suggest that you look into your school’s policy regarding document review times. Most schools have a policy that work must be returned within a certain time period. 

If you find that you are still within the allotted time then you will have to be patient and work on other things (for example, you can never spend enough time reviewing the literature). If, however, you find that your Chair/committee has exceeded the allotted time then move on to the next step.

2. Write your Chair 

Sometimes people forget or situations beyond their control arise. Respectfully reach out to your Chair and ask about the status of your most recent submission. This may get things moving and get you where you want to be.

3. Set up a phone call

If an email does not get the desired results, set up a call with your Chair. A phone call can allow you to express your concerns in a respectful way and let your Chair. Sometimes this is all that’s needed to get things back on track. 

4. Complain

If you still feel your PhD advisor is ignoring you, then it is time to bring your concerns to the attention of your academic advisor and perhaps the program director (or whatever title your school uses). 

Schools do not like to have students complain and when they do they usually take action. Your Chair does not like to hear from his/her boss that there have been complaints. This can clear things up quickly.  However, I urge you to exhaust all the other options first.

5. Ask for a new committee member

After all options have been exercised the last thing to try is to ask for a new Chair. Be aware that schools are reluctant to do this and even if they do, it can cause a delay as a new Chair is brought up to speed.

Summary

There are times when things move more slowly than expected. Some seem to be systemic and other times people need to be prodded to help things move forward. This is your degree, so it is up to you to both stay on top of things and remember to start with kindness. It really is true that catch more flies with honey. Good luck!

PS. If you’re looking for additional support, I also coach students who are in the process of writing their dissertations. Or, if you’re in need of an editor for your dissertation, we’ve got you covered.

Categories: Dissertation

Steve Tippins

Steve Tippins, PhD, has thrived in academia for over thirty years. He continues to love teaching in addition to coaching recent PhD graduates as well as students writing their dissertations. Learn more about his dissertation coaching and career coaching services.